TERMS AND CONDITIONS
1. IDENTIFICATION DATA
In accordance with the Act 34/2002, of 11th July, on Information Society Services and Electronic Commerce, it is informed that COSDEIN, S.L., CIF number B-87684395, is the holder of the web page www.busonier.com, with registered offices in Calle Torpedero Tucumán 3, Bajo A, 28016, Madrid (SPAIN), recorded in the Companies Registry of Madrid, Volume 35521, Sheet 170, Section 8, Page number M 638431, Entry 31, being its email address firstname.lastname@example.org.
2. GENERAL INFORMATION
These Terms and Conditions (jointly with the Privacy and Cookies Policies) highlight the conditions for the use of the web page www.busonier.com (hereinafter, “the Web”) and how the purchasing of products by means of the Web is regulated. When visiting the Web or placing an order through the Web the user accepts these Terms and Conditions and our Privacy and Cookies Policies. The User should not use the Web if they disagree with the aforementioned Conditions and Policies.
Via the Web and by means of its brand BUSONIER, COSDEIN, S.L. offers its users the sale of espadrilles.
3. USER DATA AND WEB USE
The Privacy and Cookies Policies published on the Web will rule the treatment of personal data provided by the users. All Web users agree to the treatment of their personal data by COSDEIN, S.L. The user also declares that the personal data provided is true and correct. The user must inform COSDEIN, S.L. should the personal data change at any time.
To buy a product on the Web, the user shall provide some pre-contract data (treatment of which is ruled by the Privacy and Cookies Policies) by means of a purchase application form. This data will be required to proceed with the purchase order. Should the relevant information be not provided by the user, the order will not be processed.
Web users commit to not placing illegal or false orders. COSDEIN, S.L. reserves the right to cancel any order which can be reasonably considered illegal or false. COSDEIN, S.L may also decide to inform the relevant authorities should this happen.
The User will be liable for all damage and losses caused by wrongful or fraudulent acts as well as any damage suffered by COSDEIN, S.L. or its Users as a direct or indirect consequence of a breach by the User of these Terms and Conditions. COSDEIN, S.L. reserves the right to initiate any actions to which it may be entitled before the relevant authorities.
When placing an order on the Web, the user declares to be of legal age and to have the necessary legal capacity to enter into a contract.
Via the Web, COSDEIN, S.L. will ship orders within all Spanish territory (except Canary Islands, Ceuta and Melilla), Portugal (except Madeira and Azores), Germany, Austria, Belgium, Denmark, France, Holland, Ireland, Italy, Luxemburg, Monaco, Poland, UK and Sweden. Should shipping to other countries be required; please send an email to email@example.com.
4. HOW TO PLACE AND ORDER, PRICE, PAYMENT METHODS AND DELIVERY OF THE PRODUCTS
4.1 How to place an order
All users who want to place an order must follow the purchasing procedure provided on the Web. Once the payment of the product is accepted a confirmation message that the purchase has been duly carried out will appear. The message also inform of the order number.
Should any mistake be made when the user is providing their personal data, it can be corrected sending an email to the customer service at firstname.lastname@example.org as soon as possible and always within the next 24 hours.
4.2 Price and payment methods
The product prices are provided in Euros (€) -in American dollars ($)-,as will taxes and shipping costs. Shipping costs will be indicated with the final confirmation of each order.
Shipping costs within Spain (except Balearic Islands) is EUR 6.
Shipping costs to Portugal and the Balearic Islands is EUR 8.
Shipping costs to the remaining countries is EUR 15.
The shipping company, SEUR, will carry out the shipping by SEUR 24. Through this service, the purchaser will receive the product within 24 hours after he/she has received the SEUR delivery confirmation email.
If the order exceeds EUR 50, shipping costs will be free of charge within Spain (except for Balearic Island).
Prices can change at any time. Nevertheless, the potential changes do not affect those orders which receive a purchase confirmation message.
The following payment methods can be used: VISA CREDIT or DEBIT card, MASTERCARD and PAYPAL.
Once the confirmation message is received, the product will be delivered to the address provided by the user when placing the order.
Should the delivery not be carried out by a mistake in the data provided by the user, due to incorrect, inaccurate or false data, COSDEIN, S.L. accepts no responsibility whatsoever. Furthermore, COSDEIN, S.L. accepts no responsibility when the product delivery is not carried out due to reasons beyond the shipping company as the user is absent or if the product has been detained at customs control.
5. PRODUCTS INFORMATION
The products on offer on our online store include a photo and its essential characteristics. The color of the product which can be observed on the photo isn’t binding. It can be identified in the characteristics.
6. RIGHT TO WAIVER, REFUNDS, CHANGE OF SIZES AND CHANGE OF PRODUCTS.
6.1 Right to waiver
Any Web purchaser is entitled to a period of fourteen calendar days to waiver the purchase, starting on the day that the client or the authorized person receives the product, without exception.
To exercise the right to waiving the purchase the consumer must notify it to COSDEIN, S.L. by sending an email to email@example.com expressing their clear intention to exercise his/her right to waive the contract. The following information must be included:
- The email title must indicate “WAIVER_[Order Number]
- The email must contain the following data:
The waiver is considered done within the 14-day term, if the communication indicating his/her right to waive has been sent before the 14-day term expires.
In case of waiver, COSDEIN, S.L. will refund the consumer the entire amount paid, shipping costs included. Notwithstanding the above, if the consumer does not return all the products purchased, the shipping costs will not be refunded.
Shipping costs of the returned product/swill be paid by the consumer in accordance with the prices pointed out in section 4.2 above.
Products returned must be in perfect condition, unused and maintaining the labels and original packaging. Otherwise, COSDEIN, S.L. reserves its right to not refund any amount to the consumer. Once the products are received, COSDEIN, S.L. will check their status and, where appropriate, will refund the entire amounts paid by the consumer in the terms above mentioned.
The amount will be refunded by the same means used to purchase.
COSDEIN, S.L. will undertake to refund the paid amount as soon as possible and, in each case, within the fourteen calendar days following the date the consumer has informed COSDEIN, S.L of his/her decision to withdraw from the contract. The product must be returned before the indicated fourteen calendar days have elapsed. COSDEIN, S.L. may withhold the reimbursement until the company has received the returned goods or the consumer has supplied evidence that the goods have been returned, whichever is the earliest.
6.2 Faulty product refund.
COSDEIN, S.L. will refund, without cost, any product not being in a good state and the causes not being a consequence of the client or containing a manufacturing errors. Considering products nature, the consumer will have a month period from the day they identified the fault to inform COSDEIN, S.L. If this deadline is exceeding, any damages will be borne by the consumer.
The consumer shall inform COSDEIN, S.L. as soon as possible sending an email to firstname.lastname@example.org.
Once the fault is verified, COSDEIN, S.L. will change the faulty product for a new one, in accordance to the conditions agreed to by the consumer at the time of purchase.
If it is not possible to replace the product with the same product due to out-of-stock circumstances, the consumer will be able to choose between terminating the contract and the reimbursement of all the amounts already paid or may ask for a new model at the same price. The model can be chosen by the consumer.
Product replacement, shipment or cancellation of the contract will result in no additional cost for the customer. The reimbursement or the product replacing will be carried out as soon as possible and, in any case, within the following 14 days from the date of the email informing the client shall be refunded or the item be replaced.
6.3 Exchanging of sizes
Regardless of the right to waiver in the terms mentioned in section 6.1 above, COSDEIN, S.L. recognizes the consumer right to exchange the product for one of a different size free of charge, provided that the exchange takes place within 14 calendar days upon receipt of the product. Shipping costs of second and successive size exchanges shall be borne by the consumer.
Should more than one product be purchased in one order, exchanging of sizes shall be applied to all products at the same time. Anew exchanging size application must be used for a later purchase of a product.
Products returned must be in perfect condition, unused and must still carry the labels and original packaging. Otherwise, COSDEIN, S.L. reserves its right to not change the size requested. Once the products are received, COSDEIN, S.L. will check their status and, where appropriate, will proceed to the changing of size.
6.4 Exchange of goods
COSDEIN, S.L. does not allow exchanges between a product purchased through the Web and other products offered on the Web.
If the user wants to exchange a product purchased, he/she shall exercise his/her right to waiver the original product, as indicated in Section 6.1. above and subsequently purchase the new desirable product.
All Web users recognize and accept that all copyright, registered brand and other industrial and intellectual property rights regarding the materials and content provided as part of the Web belong to COSDEIN, S.L, whom is exclusively entitled to their exploitation rights in any form and, specially, the reproduction, distribution, public communication and transformation rights, pursuant to the European and Spanish legislation applicable, as well as the international treaties related to this subject and subscribed by Spain.
COSDEIN, S.L. informs that no license or authorization is expressly or implicitly granted upon any industrial and/or intellectual property rights or upon any other right or ownership linked both directly and indirectly with any Web content. Any total or partial reproduction of the Web content, including by means of a hyperlink, without prior and written consent of COSDEIN, S.L., is expressly forbidden. The unauthorized use of the Web content shall give rise to the corresponding legal responsibilities.
The user is committed to respecting COSDEIN, S.L.’s industrial and intellectual property rights. The user shall view and even print, copy or storage in a hard drive of his computer any web portal elements, provided that is purely and exclusively for user’s personal and private use. The User shall refrain to delete, alter, avoid or manipulate any protection device or security system installed in COSDEIN, S.L.’s WebPages.
COSDEIN, S.L. disclaims all liability for:
a) The functioning of the Web, including cases of force majeure (superior force) and any other cases beyond COSDEIN, S.L.‘s control, which is not fully operational, or possibly lacks the minimum functionality for managing the relevant service.
b) Any errors or security deficiencies that may arise from the use, by the Users, of an outdated browser or insecure version, as well as the activation of password or identification code conservation devices of the User recorded in the browser or for the damage, errors or inaccuracies that may result from any malfunction.
c) For any direct or indirect damages that may be caused by the information transmitted or communicated on the Web or in any electronic communications, including (without any limitation) technical or human errors in the published data.
d) Damage, including but not limited to damage, loss or direct, indirect, accidental or consequential expenses arising in connection with this Web or the use of this Web or inability to use the Web by any party, or in connection with any failure in performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure.
Although it will endeavor to do its best, COSDEIN, S.L. cannot guarantee access and continuous and uninterrupted use of the Web Site.
9. LINKS TO THIRD PARTY WEBSITES
In the event that COSDEIN, S.L. provides links or hyperlinks to other websites, COSDEIN, S.L. will not monitor the website nor its content. In no case shall COSDEIN, S.L. assume any responsibility for the contents of any link belonging to an outside website, nor shall it guarantee the technical availability, quality, reliability, accuracy, scope, veracity, validity and constitutionality of any material or information contained in any of the hyperlinks or other Internet sites.
Likewise, the inclusion of these external connections shall in no way imply any type of association, merger or shareholding to the linked entities.
COSDEIN S.L reserves the right to modify the present Terms and Conditions without prior notice. The modifications will have immediate effect throughout the time they are published on the Web until new terms and conditions are added or existing terms and conditions are modified. It is the responsibility of the user to regularly read the Terms and Conditions. In certain cases, COSDEIN, S.L may add further Terms and Conditions at their own discretion. These will be advised in due form.
10. GENERAL ASPECTS
COSDEIN, S.L. will prosecute the failure to comply with the present Terms and Conditions as well as any undue use of its website by means of civil and/or criminal proceedings which may be applicable under law.
11. RIGHT OF EXCLUSION
COSDEIN S.L. reserves the right to deny or bar access to the Web and/or the services offered to users who infringe the current Terms and Conditions without prior notice, on its own initiative or that of a third party.
In the case any Clause of the current Terms and Conditions is declared void, the other clauses will remain in full force and will be interpreted in accordance of the current Terms and Conditions.
Any communication between COSDEIN, S.L. and the user concerning orders made through the Web will be made in writing and in accordance with the communication procedures provided in these Terms and Conditions.
14. LEGISLATION AND JURISDICTION APLICABLE
The Web use and the purchase of products through the Web are governed by the Spanish legislation.
Any dispute arising between both parties shall be submitted to the Courts of the city of Madrid.